Schedule

Thursday, June 15

7:00 AM — 7:45 AM

Sunrise Yoga

7:00 — 7:45 AM

Sunrise Yoga

7:15 AM — 8:15 AM

Breakfast Briefing: Safely Innovating Financial Products – Sponsored by Treliant

7:15 — 8:15 AM

Breakfast Briefing: Safely Innovating Financial Products – Sponsored by Treliant

Whether you’re a traditional depository institution or a non-bank startup, creating innovative consumer financial products and forging new distribution channels carries risk. Principles-based regulations like UDAAP and fair lending are not technical and are, therefore, less defined and require more robust identification and prevention strategies.

Our panel of experts, including two former CFPB policy executives will discuss the best methods for safely innovating consumer financial products.

Sponsored by:

8:00 AM — 8:30 AM

General Breakfast

8:00 — 8:30 AM

General Breakfast

Sponsored by:

 
8:30 AM — 9:00 AM

Keynote Presentation: Jennifer Tescher, President and CEO, CFSI: “What Business are You In?”

8:30 — 9:00 AM

Keynote Presentation: Jennifer Tescher, President and CEO, CFSI: “What Business are You In?”

What does the financial health journey look like for providers who are poised to take the critical next step in “making finance a force for good”?   Hear more about how a focus on financial health is more than just a shift in language or attitude. It is a complete overhaul, a paradigm shift, in how businesses can and must think, act, and invest to tangibly improve the lives of hundreds of millions of people.

9:00 AM — 9:10 AM

Big Idea: The Unlikely Story of the Reverse ATM

9:00 — 9:10 AM

Big Idea: The Unlikely Story of the Reverse ATM

Fifteen years ago, one pioneering entrepreneur set out to dramatically change how low- and moderate- income Americans pay bills. Founder and CEO, Hamed Shahbazi, shares how he grew TIO into a $7 billion bill payment processor, serving over 14 million consumers — and how his journey led to TIO being acquired by PayPal.

9:10 AM — 9:30 AM

Keynote: Brett King, The Augmented Age: Roadmap of the Future

9:10 — 9:30 AM

Keynote: Brett King, The Augmented Age: Roadmap of the Future

What do artificial intelligence (AI), experience design, and technological changes mean for the nature of work and structure of key industries such as banking?  Hear from visionary, futurist, and author Brett King describe what to expect – and ponder – as we swiftly move into the “Augmented Age”.

9:30 AM — 10:15 AM

The Nexus of Technology and Consumer Financial Health

9:30 — 10:15 AM

The Nexus of Technology and Consumer Financial Health

Financial services companies are increasingly positioning themselves as technology innovators—but to what end?  Predictive analytics and experience design can do more than help build inclusive products—they can dramatically improve people’s lives.  Hear from financial services experts obsessed with the catalyzing technology to improve consumer welfare.

10:15 AM — 10:25 AM

Meet the Future of FinTech: Announcing This Year’s Financial Solutions Lab Winners

10:15 — 10:25 AM

Meet the Future of FinTech: Announcing This Year’s Financial Solutions Lab Winners

Over the past three years, FinLab has vetted over 900 startup applications that address some of the nation’s most pressing financial challenges. As past FinLab winners become household names, which fintech companies will win the distinction of entering its third class of winners?  Join us for the exclusive announcement and awarding of over $3 million in support.  

10:25 AM — 11:00 AM

Networking Break

10:25 — 11:00 AM

Networking Break

Sponsored by:

11:00 AM — 11:45 AM

Local Perspectives: How You Innovate Depends on Where You Live

11:00 — 11:45 AM

Local Perspectives: How You Innovate Depends on Where You Live

What do community banks and credit unions know about their customers and members that the rest of us don’t? This engaging panel will showcase some of the best new ideas in soliciting feedback, implementing innovation strategies, and designing products and services for members and customers in underserved communities. Join us for a robust conversation from visionary changemakers serving America’s heartland.

11:45 AM — 12:00 PM

Big Idea: Is Universal Basic Income the Next “It” Thing?

11:45 — 12:00 PM

Big Idea: Is Universal Basic Income the Next “It” Thing?

With the rise of 1099 work and robots automating many jobs, are we headed toward high, systemic unemployment?  What business and policy responses should we consider in response? Hear from one organization testing an approach to address the challenge of labor displacement in America.

12:00 PM — 12:15 PM

Networking Break

12:00 — 12:15 PM

Networking Break

12:15 PM — 1:15 PM

Innovation Lunch: Building a successful strategy using Machine Learning – Sponsored by LexisNexis

12:15 — 1:15 PM

Innovation Lunch: Building a successful strategy using Machine Learning – Sponsored by LexisNexis

Our panel of experts will discuss the implications of using machine learning technologies to build predictive models for fraud prevention, credit evaluations, and other critical risk management use cases.

Sponsored by:

Lexis_Nexis
12:15 PM — 1:15 PM

Innovation Lunch – Sponsored by Elevate

12:15 — 1:15 PM

Innovation Lunch – Sponsored by Elevate

Sponsored by:

12:30 PM — 1:30 PM

General Lunch

12:30 — 1:30 PM

General Lunch

Sponsored by:

1:15 PM — 2:00 PM

Networking Break

1:15 — 2:00 PM

Networking Break

2:00 PM — 2:45 PM

Breakout: From the Corner Office to the Cubicle: Financial Health at Work

2:00 — 2:45 PM

Breakout: From the Corner Office to the Cubicle: Financial Health at Work

Employers are in a unique position to improve their employees’ financial well-being. How can you implement a cultural shift at your institution by investing in an employee financial health strategy? Hear from inspiring companies that are leading the charge and learn about what tools, benefits, and structures they’re rolling out to create a culture of employees with strong financial lives. Walk away with ideas and approaches you can implement at your own organization.

2:00 PM — 2:45 PM

Breakout: The Financial Lives of Rural Americans

2:00 — 2:45 PM

Breakout: The Financial Lives of Rural Americans

As the 2016 Presidential election revealed, there’s a broad section of America outside urban centers that is grappling daily with economic questions around work, social safety nets, and threats to their well-being. What do their financial lives actually look like, and what can be done to improve their access and experience?

2:00 PM — 2:45 PM

Breakout: Perspectives in PFM: Going Further to Inspire Action

2:00 — 2:45 PM

Breakout: Perspectives in PFM: Going Further to Inspire Action

How far should organizations go to help consumers reduce financial stress, improve their credit scores – or build their financial health? This panel of experts from across personal finance, behavioral economics, and media and communications share examples from their portfolios. They’ll explore what works, what doesn’t, and how far to nudge consumers through financial education strategies and more so they will make better decisions for financial well-being.  

2:45 PM — 3:00 PM

Networking Break

2:45 — 3:00 PM

Networking Break

3:00 PM — 3:45 PM

Breakout: Settling Scores: Why Financial Health is the next big KPI

3:00 — 3:45 PM

Breakout: Settling Scores: Why Financial Health is the next big KPI

What if scoring models could be used for more than underwriting? Could we push the industry beyond the credit score? Can we create incentives for consumers and providers to measure and improve Americans’ financial health? Forward-thinking companies are blazing a trail to this bright, bold future. An exciting set of companies will share new strategies that measure customer, client, and member financial health. Join us to align customer success with company success through a new set of KPIs.

3:00 PM — 3:45 PM

Breakout: Meeting Consumer Demand through Smart Account Design

3:00 — 3:45 PM

Breakout: Meeting Consumer Demand through Smart Account Design

Smart companies are pushing boundaries by offering products and services that blur traditional product lines. The result is an integrated set of options that people can use to spend, save, borrow, and plan. How are providers designing checking, savings, prepaid, and automated planning tools that enable customers to thrive — and that beat their competition’s offerings?  Hear from visionaries at the forefront of next generation account services about what it means for struggling Americans.

3:00 PM — 3:45 PM

Breakout: Turning Small Business into Big Business

3:00 — 3:45 PM

Breakout: Turning Small Business into Big Business

The continued growth of small businesses and the rise of the “1099 economy” indicates the tremendous impact that entrepreneurs are having on the modern-day economy. More than ever before, financial services providers are working to serve the unique needs of entrepreneurs and small businesses, while also helping them navigate the potential financial uncertainty that can often accompany change. Credit is being combined with advice and other tools to help business owners and independent workers navigate taxes, accounting, benefits, and payments. Hear from leaders who are exploring and championing these ideas as they innovate to improve the financial health of these economic champions.

3:45 PM — 4:00 PM

Networking Break

3:45 — 4:00 PM

Networking Break

4:00 PM — 4:45 PM

Breakout: Transformation Is Coming: RegTech And The Great Unknown

4:00 — 4:45 PM

Breakout: Transformation Is Coming: RegTech And The Great Unknown

What’s all the hype about regtech, and what can providers expect as we enter a new era where regulation innovation becomes a norm?  Join experts in this burgeoning space for an engaging conversation around what it is, what it means, and who will benefit.

4:00 PM — 4:45 PM

Breakout: New Markets, New Neighborhoods, New Opportunities

4:00 — 4:45 PM

Breakout: New Markets, New Neighborhoods, New Opportunities

While financial health conversations are happening mostly in banks, who says that’s the only place these talks should be held? Smart leaders are taking financial health messaging to the populations they serve, from aging populations, to immigrants and beyond. What secrets can we learn from experts in serving key target markets? Join us for more.

4:00 PM — 4:45 PM

Breakout: From Gecko to Goldmine: InsurTech’s Big Consumer Resilience Opportunity

4:00 — 4:45 PM

Breakout: From Gecko to Goldmine: InsurTech’s Big Consumer Resilience Opportunity

The insurance marketplace is being disrupted by mobile technology, direct-to-consumer outreach, and new insurtech entrants. But what does this mean for the finserv marketplace—and for struggling consumers? Join us for a lively discussion about how providers of all types can offer consumers sound solutions and innovative new tools for coping with financial shocks.

4:45 PM — 5:00 PM

Networking Break

4:45 — 5:00 PM

Networking Break

5:00 PM — 5:45 PM

How Back-End Innovation Will Transform the Marketplace of the Future

5:00 — 5:45 PM

How Back-End Innovation Will Transform the Marketplace of the Future

Sometimes change comes from unexpected places.  Credit bureaus, technology firms, and other partners alongside issuing banks are emerging as ambitious front-runners in the financial health marketplace.  They’re building an environment where companies can get their back office business needs met in a way that facilitates positive consumer outcomes.  Hear from three unique perspectives on how technology firms are creating new opportunities for banks and credit unions to act on their financial health strategies.

5:45 PM — 7:30 PM

Innovation Reception

5:45 — 7:30 PM

Innovation Reception

Sponsored by:

7:30 PM — 9:30 PM

Financial Health Network-Only Dinner

7:30 — 9:30 PM

Financial Health Network-Only Dinner

Connect with other members over Austin-style eats and drinks.

Attendance at this dinner is reserved exclusively for Financial Health Network members and advisors.